Returns & Exchanges
At Kite, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn fashion items. If your selection isn't the perfect fit, we are here to ensure your exchange or refund is processed quickly and easily.
Initiate Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Package
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized courier location.
Receive Refund
Once our team inspects your return, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing